Case study 04 / 04
Moss Studio
Fourteen crowded screens became three focused views customers understand on their own.
- Industry
- SaaS
- Location
- Amsterdam, Netherlands
- Timeline
- 5 weeks
- Year
- 2025
- Deliverables
- UX/UI design
- User flows
- Dashboard design
- Branding
Approach
Moss had fourteen screens of charts and one question customers kept asking support. We ran task-based tests with their heaviest users, grouped every metric by the decision it supports and rebuilt the dashboard as three focused views with plain-language labels and sensible defaults.
Result
Customers now find what they need without help, and the support team spends its time on real problems. The new interface is lighter, faster to load and built on reusable patterns, so new reports slot in without another redesign.
